Setting up your app for the first time

Quick links:

Overview	Record a session
Download the PitcheroGPS Team App, create an account, and an organisation	Transfer a session
Add other admins, coaches, and analysts	View session data
Add players and assign trackers	Related articles
Charge and sync trackers to players	Contact support

Overview

Welcome to the PitcheroGPS Team App.

After purchasing the PitcheroGPS Team Bundle, the Team App is used to manage the team's staff roles, players and tracker assignments, and session data.

Any admin, coach or analyst of the team can have their own account to manage/view the team's sessions.

Download the PitcheroGPS Team App, create an account, and an organisation

Step-by-step guide:

Click here to download the PitcheroGPS Team App on your Windows or Mac desktop
Once installed, open the app, click 'Create Account', and enter your details
Verify your email address
Click 'Create Organisation' and enter your activation code (this is provided directly to you on email)
Enter your organisation details (e.g. club name)

For more information, see the dedicated article here.

Add other admins, coaches, and analysts

Step-by-step guide:

Load the PitcheroGPS Team App on your Windows/Mac desktop
From the Dashboard screen, click your profile icon in the top right corner of the screen
Click '...' (three horizontal dots) next to the team name to load the Staff screen
Click '+' next to Staff at the top of the screen
Enter the new user's details
- Their email address
- Their role (e.g. Admin, Coach, Analyst)
- The team(s) assigned
Click 'INVITE'
- The user will receive an email invite to create an account

For more information, see the dedicated article here.

Add players and assign trackers

Add players

Step-by-step guide:

Load the PitcheroGPS Team App on your Windows/Mac desktop
From the Dashboard screen, click 'Players' from the left menu (running icon on the collapsed menu)
Click '+' next to Players at the top of the screen to add an individual player
- Or download the template to upload a team sheet of players.
Enter the player's details; first and last name (other details are optional)
Click 'CREATE'

For more information, see the dedicated article here.

Assign trackers

Step-by-step guide:

Connect the charging dock to the mains power and to your Windows/Mac device
Load the PitcheroGPS Team App on your Windows/Mac desktop
Select the team from the drop-down menu (if your organisation has multiple teams)
From the dashboard screen, click 'Trackers' from the left menu (the tracker icon on the collapsed menu)
Click 'SCAN FOR TRACKERS'
Click 'ADD ALL' in the Unassigned Trackers section of the screen (bottom right corner)

For more information, see the dedicated article here.

Charge and sync trackers to players

Step-by-step guide:

Connect the charging dock to the mains power and to your Windows/Mac device
Load the PitcheroGPS Team App on your Windows/Mac desktop
Select the team from the drop-down menu (if your organisation has multiple teams)
From the dashboard screen, click 'Trackers' from the left menu (the tracker icon on the collapsed menu)
Click 'SCAN FOR TRACKERS'
Click 'EDIT' at the top of the screen
Select a tracker for the player using the dropdown
Click 'SAVE'
Click 'SYNC'

Once the trackers have been synced with any changes made on the PitcheroGPS Team App, the charging dock can be disconnected from your Windows/Mac device but remain connected to mains power to continue charging the trackers.

The trackers should already have some charge and take no longer than 1 hour to fully charge. The screen on each tracker will show whether the tracker is charging/fully charged while in the charging dock and connected to mains power.

For more information, see the dedicated article here.

Record a session

Step-by-step guide:

TBC

For more information, see the dedicated article here.

Transfer a session

Step-by-step guide:

TBC

For more information, see the dedicated article here.

View session data

Step-by-step guide:

Load the PitcheroGPS Team App on your Windows/Mac desktop
From the Dashboard screen, see a list of recent sessions in the Latest Sessions screen.
Click '>' (right arrow icon to load the session)
- Or click '...' (three horizontal dots to export the data as a PDF or XLSX file)

For more information, see the dedicated article here.

Related articles

Thanks for taking a look at this article, we hope you found it useful.

You may also find these related articles of interest:

Contact support

If you have any questions regarding the PitcheroGPS Team Bundle you can contact our dedicated support team here.

When contacting support, it's important that you provide as much relevant information (including steps taken, links, and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.