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Transfer a session

This article provides information on transferring session data collected on your GPS trackers using the PitcheroGPS Team App and the charging dock.

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Transfer session data Contact support

 

Overview

Once you have captured your team's training session or match data, you'll be ready to upload this for analysis. 

Before transferring the data, we suggest checking the following:

  • All of the GPS trackers have been returned from your players.
  • All of the GPS trackers have been turned off so the data recording has been stopped.
    • To do this, press and hold the button on the front of each tracker, then press the button once to confirm.
  • The GPS trackers should be returned to the charging dock for safekeeping and to be charged. 

You can then proceed with uploading your data.

 

Transfer session data

Using the charging dock

Step-by-step guide:

  • Connect the charging dock to power using the USB-C cable and adapter plug provided. 
  • Insert trackers into the charging dock (all trackers should now show as charging)
  • Trackers with a stored session will display the green file icon on their screens when charging
  • During a session transfer, trackers will individually show a green file icon with an arrow to indicate the session is being transferred.
  • After the session has been transferred from an individual tracker, the tracker will erase the session file and then power down.
  • The tracker will then return to a charging-only state.

Using the PitcheroGPS Team App

Step-by-step guide:

  • Connect the charging dock to your Windows/Mac device
  • Load the PitcheroGPS Team App on your Windows/Mac device
  • Select the team from the drop-down menu (if your organisation has multiple teams)
  • Click 'Add Session' in the top left corner of the screen ('+' if using the collapsed menu)
  • Click 'Scan for trackers'
    • If a tracker(s) is not assigned to a player already, you can assign the tracker to a player before transferring the session using 'Manage assignments'.
  • Click 'Continue with X selected trackers'
  • Enter the session details
    • Session name
    • Location
    • Sport
    • Session type; match or training
    • Start and end time
      • The start and end times shown are based on the session data. They can be changed to trim the session length.

Tip:

If your team's session has more than 20 trackers, select 'I have another batch of trackers for this session'. After the session data has transferred from the initial 20 trackers in the dock, replace them with the remaining/next batch of trackers. The system will group all of the trackers into the same session.

Screenshot 2025-10-20 at 10.41.23

  • Click 'Submit'
    • Trackers will start to transfer data individually in ascending order, based on the tracker number. It can take up to 30 seconds to transfer the session for one tracker (depending on the session length).
    • Do not remove trackers from the dock whilst they are transferring data. Do not close the PitcheroGPS Team App while a transfer is in progress. 

Once completed, the session data will show on the Dashboard screen ready for analysis and/or to download a report.

 

Related articles

Thanks for taking a look at this article, we hope you found it useful.

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Contact support

If you have any questions regarding the PitcheroGPS Team Bundle you can contact our dedicated support team here.

When contacting support, it's important that you provide as much relevant information (including steps taken, links, and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.