The article provides information on activating your PitcheroGPS account that you have received as a gift.
Quick links:
The gift code
When buying the PitcheroGPS Player Bundle as a gift, the buyer pays for the membership subscription fee for the year on behalf of the giftee.
The buyer will receive an email with the unique gift code for the giftee to use when activating their account. The unique gift code is included on the invoice inside the parcel.
Activate your account with the gift code
Lucky you! If someone has kindly purchased the PitcheroGPS Player Bundle for you as a gift, they will have paid the membership subscription for the first year too.
The unique gift code is sent to the buyer and included on the invoice inside the parcel. Please contact the buyer directly if you cannot find the gift code.
Step-by-step guide:
- Download the PitcheroGPS mobile app (free in the App Store / Play Store).
- Load the mobile app on your phone.
- Tap "Do you have a gift voucher?"
- Enter your unique gift code
- Tap "Submit"
You will then be able to activate your account on the PitcheroGPS app.
For more information on activating your account, see a link to the related article here.
Troubleshooting
This section covers common troubleshooting queries:
- I don't have my gift code
- The gift code is unique for your Player Bundle order and is sent to the buyer via email. The gift code is also included on the invoice in the parcel. If you still need assistance, please contact our Support Team directly and we'll be happy to help.
- Unable to redeem using the gift code
- The gift code is unique for your Player Bundle order. Please check that the gift code entered on the mobile app is correct.
- If you still need assistance, please contact our Support Team directly and we'll be happy to help.
Related articles
Thanks for taking a look at this article, we hope you found it useful.
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Contact support
If you have any questions regarding the PitcheroGPS Player Bundle you can contact our dedicated support team here.
When contacting support, it's important that you provide as much relevant information (including steps taken, links, and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.