--- title: Manage my account information description: The article provides information on managing your PitcheroGPS account information --- [Skip to content](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/manage-my-pitcherogps-account#main-content) ![Pitchero GPS Logo Master](https://help.pitcherogps.com/hs-fs/hubfs/Pithero%20GPS%20Logo%20Master.png?width=235&height=30&name=Pithero%20GPS%20Logo%20Master.png) - [Shop PitcheroGPS](https://www.pitcherogps.com/?utm_source=knowledge-base) Open main navigation Close main navigation - [Shop PitcheroGPS](https://www.pitcherogps.com/?utm_source=knowledge-base) - [Go to www.pitcherogps.com](https://www.pitcherogps.com/) [Go to www.pitcherogps.com](https://www.pitcherogps.com/) Hi, how can we help? - There are no suggestions because the search field is empty. 1. [PitcheroGPS Help Centre](https://help.pitcherogps.com/knowledge) 2. [Player Bundle](https://help.pitcherogps.com/knowledge/player-bundle) 3. [Manage my account](https://help.pitcherogps.com/knowledge/player-bundle#manage-my-account) # Manage my account information ## This article provides information on managing account information for your Player Bundle. Quick links: | [View/update account information](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/manage-my-pitcherogps-account#view-update-account-information) | [Related articles](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/manage-my-pitcherogps-account#related-articles) | | --- | --- | | [Troubleshooting](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/manage-my-pitcherogps-account#troubleshooting) |   | --- ### View/update account information This section covers viewing and updating your basic account information in a web browser. Step-by-step guide: - Go to [**www.pitcherogps.com**](https://www.pitcherogps.com/) in a web browser - Click the profile icon towards the top-right corner of the page ![Screenshot 2025-11-07 at 12.15.22](https://help.pitcherogps.com/hs-fs/hubfs/Screenshot%202025-11-07%20at%2012.15.22.png?width=670&height=306&name=Screenshot%202025-11-07%20at%2012.15.22.png) - Enter your email address and click "**Send**" ![Screenshot 2025-11-07 at 12.20.12](https://help.pitcherogps.com/hs-fs/hubfs/Screenshot%202025-11-07%20at%2012.20.12.png?width=670&height=226&name=Screenshot%202025-11-07%20at%2012.20.12.png) - An email will be sent to your inbox with a secure link. Click "**Log in to your customer portal**" in the email to access the secure portal ![Screenshot 2025-11-07 at 12.17.54](https://help.pitcherogps.com/hs-fs/hubfs/Screenshot%202025-11-07%20at%2012.17.54.png?width=670&height=440&name=Screenshot%202025-11-07%20at%2012.17.54.png) - The secure portal allows you to view and update your billing information. --- ### Troubleshooting This section covers common troubleshooting queries: - Unable to log in to my PitcheroGPS account - You need to enter the same email address that is associated with your PitcheroGPS account - - An email should be sent by the payment provider, Stripe. Look for an email sent from @stripe.com. - I want to change the name or email address on my account - Currently, there isn't an option to change your name or email address in the web portal or mobile app. Please contact us directly so we can complete the change on your behalf. --- ### Related articles Thanks for taking a look at this article, we hope you found it useful. You may also find these related articles of interest too: - [Activate my PitcheroGPS account](https://help.pitchero.com/knowledge/pitcherogps-player-bundle/using-the-app/activate-my-pitcherogps-account) - [Manage my PitcheroGPS billing information](https://help.pitchero.com/knowledge/pitcherogps-player-bundle/manage-account/manage-my-pitcherogps-billing-information) - [Cancel my PitcheroGPS membership subscription](https://help.pitchero.com/knowledge/pitcherogps-player-bundle/manage-account/cancel-my-pitcherogps-membership-subscription) - [Player Bundle](https://help.pitcherogps.com/knowledge/player-bundle#main-content) - [Getting started](https://help.pitcherogps.com/knowledge/player-bundle#getting-started) - [Using my PitcheroGPS tracker](https://help.pitcherogps.com/knowledge/player-bundle#using-my-pitcherogps-tracker) - [Using my PitcheroGPS app](https://help.pitcherogps.com/knowledge/player-bundle#using-my-pitcherogps-app) - [Manage my account](https://help.pitcherogps.com/knowledge/player-bundle#manage-my-account) - [Team Bundle](https://help.pitcherogps.com/knowledge/team-bundle#main-content) - [Getting Started](https://help.pitcherogps.com/knowledge/team-bundle#getting-started) - [Using The PitcheroGPS Trackers](https://help.pitcherogps.com/knowledge/team-bundle#using-the-pitcherogps-trackers) - [Using The PitcheroGPS Team App](https://help.pitcherogps.com/knowledge/team-bundle#using-the-pitcherogps-team-app) [![Pithero GPS Logo Master](https://help.pitcherogps.com/hs-fs/hubfs/Pithero%20GPS%20Logo%20Master.png?width=235&height=30&name=Pithero%20GPS%20Logo%20Master.png "Pithero GPS Logo Master")](https://www.pitcherogps.com) www.pitcherogps.com Help Centre Copyright © 2025, The Pitchero Group