--- title: Membership subscription renewals description: This article provides information on managing the membership subscription renewal for a PitcheroGPS Player Bundle. --- [Skip to content](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/membership-subscription-renewals#main-content) ![Pitchero GPS Logo Master](https://help.pitcherogps.com/hs-fs/hubfs/Pithero%20GPS%20Logo%20Master.png?width=235&height=30&name=Pithero%20GPS%20Logo%20Master.png) - [Shop PitcheroGPS](https://www.pitcherogps.com/?utm_source=knowledge-base) Open main navigation Close main navigation - [Shop PitcheroGPS](https://www.pitcherogps.com/?utm_source=knowledge-base) - [Go to www.pitcherogps.com](https://www.pitcherogps.com/) [Go to www.pitcherogps.com](https://www.pitcherogps.com/) Hi, how can we help? - There are no suggestions because the search field is empty. 1. [PitcheroGPS Help Centre](https://help.pitcherogps.com/knowledge) 2. [Player Bundle](https://help.pitcherogps.com/knowledge/player-bundle) 3. [Manage my account](https://help.pitcherogps.com/knowledge/player-bundle#manage-my-account) # Membership subscription renewals ## This article provides information on managing the membership subscription renewal for your Player Bundle. Quick links: | [Membership subscription renewals](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/membership-subscription-renewals#renewals) | [Troubleshooting](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/membership-subscription-renewals#troubleshooting) | | --- | --- | | [Gift purchases](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/membership-subscription-renewals#gifts) | [Related articles](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/membership-subscription-renewals#related-articles) | --- ### Membership subscription renewals An active membership subscription is required for an athlete to use the PitcheroGPS Player Bundle to record and view session data on the mobile app. The membership subscription is automatically renewed using the payment card stored with the payment provider unless the customer elects to cancel the subscription. #### UK customers The annual membership subscription is £44 (equivalent to £3.67 per month). The membership subscription is automatically renewed from the bank card stored with the payment provider, Stripe after your 60 Day free trial ends. **Please note**: Customers who purchased the Player Bundle before October 2024 could purchase the membership subscription annually or monthly. Monthly is £10 per month (equivalent to £120 per year). Customers already paying monthly may continue to do so, however, we would advise to switch to annual as it's a lot cheaper. Contact our [Support Team](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/membership-subscription-renewals#contact-support) for assistance. If the customer's monthly subscription is cancelled, the customer would be able to reactivate the subscription paying annually. #### Non-UK customers The PitcheroGPS Player Bundle includes a membership subscription for the first 30 days. The customer's chosen payment card will automatically be charged the annual membership subscription fee 30 days after activation unless the subscription is cancelled by the customer. - US customers - $60 per year (equivalent to $5 per month) - EU customers - €50 per year (equivalent to €4.17 per month) --- ### Gift purchases This section is applicable for UK customers only. The purchaser pays the membership subscription for the first year at the point of purchase. When activating the subscription, the user will need to enter a bank card. This will not charge the bank card straight away, but is stored with the payment provider, Stripe, for future subscription renewals. The bank card could be the customer's own card, or someone else's card if the customer has their consent. After the first 12 months, the card stored as the payment method will be debited automatically for the membership subscription renewal. --- ### Troubleshooting This section covers common troubleshooting queries: - I need to update my card details - You can easily update the payment method for the membership subscription via the secure portal in a web browser. For more information, please see a link to the related article [here](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/manage-my-pitcherogps-billing-information). - I wish to cancel my membership subscription - We're sorry to hear you wish to cancel your membership subscription. Please contact our team if you wish to discuss the matter or provide any feedback. - If you wish to cancel the subscription, you can do this via the secure portal in a web browser. For more information, please see a link to the related article [here](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/cancel-my-pitcherogps-membership-subscription). - Charged the incorrect membership subscription fee - Please [contact our Support Team](mailto:support@pitcherogps.com) directly, and provide your order and account details (e.g. email address, a copy of your order confirmation, and how much your card was charged). - Our team will get back to you with an update ASAP. --- ### Related articles Thanks for taking a look at this article, we hope you found it useful. You may also find these related articles of interest too: - [Manage my billing information](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/manage-my-pitcherogps-billing-information) - [Cancel membership subscription](https://help.pitcherogps.com/knowledge/player-bundle/manage-account/cancel-my-pitcherogps-membership-subscription) - [Player Bundle](https://help.pitcherogps.com/knowledge/player-bundle#main-content) - [Getting started](https://help.pitcherogps.com/knowledge/player-bundle#getting-started) - [Using my PitcheroGPS tracker](https://help.pitcherogps.com/knowledge/player-bundle#using-my-pitcherogps-tracker) - [Using my PitcheroGPS app](https://help.pitcherogps.com/knowledge/player-bundle#using-my-pitcherogps-app) - [Manage my account](https://help.pitcherogps.com/knowledge/player-bundle#manage-my-account) - [Team Bundle](https://help.pitcherogps.com/knowledge/team-bundle#main-content) - [Getting Started](https://help.pitcherogps.com/knowledge/team-bundle#getting-started) - [Using The PitcheroGPS Trackers](https://help.pitcherogps.com/knowledge/team-bundle#using-the-pitcherogps-trackers) - [Using The PitcheroGPS Team App](https://help.pitcherogps.com/knowledge/team-bundle#using-the-pitcherogps-team-app) [![Pithero GPS Logo Master](https://help.pitcherogps.com/hs-fs/hubfs/Pithero%20GPS%20Logo%20Master.png?width=235&height=30&name=Pithero%20GPS%20Logo%20Master.png "Pithero GPS Logo Master")](https://www.pitcherogps.com) www.pitcherogps.com Help Centre Copyright © 2025, The Pitchero Group