Logging into the PitcheroGPS team app
The article provides information on using the PitcheroGPS Team App on Mac/Windows to transfer/analyse session data.
Quick links:
| Overview | Troubleshooting |
| Download the PitcheroGPS Team App | Related articles |
| Log in to your account on the PitcheroGPS Team App | Contact support |
Overview
The PitcheroGPS Team App is used by admins, coaches and analysts to manage players, trackers, and to track performance data in training and match sessions.
The key features include:
- Managing roles for admins, coaches, and analysts
- Managing players and assigned trackers
- Transferring session data from the trackers
- Analysing player performance data from sessions
For more information on getting started using the PitcheroGPS web application, click here.
Download the PitcheroGPS Team App to your desktop
The PitcheroGPS Team App is available to download on desktop on Mac and Windows via the App Store/Play Store.
Download and install on Windows
Step-by-step guide:
- TBC
Download and install on Mac
Step-by-step guide:
- Go to the App Store and search for "PitcheroGPS Team App"
- Download the app and install it in the Applications folder on your Mac
- Load the app
Logging into your account on the PitcheroGPS Team App
Step-by-step guide:
- Load the PitcheroGPS Team App on your Windows or Mac device
- Enter your email address and password
- Click 'Login' to securely access your account
Once logged in, you can use the PitcheroGPS Team App to manage the team's players and sessions.
Tip:
Once you have logged into your account on the app, a login token should be stored on the device which keeps you logged into your account.
You may be required to login to your again if you don't use the PitcheroGPS Team App regularly, or if an app update requires you to do so.
Troubleshooting
This section covers common troubleshooting queries:
- Unable to download the PitcheroGPS Team App
- Using a Windows device
- Using a Mac device
- Unable to load/use the PitcheroGPS Team App
- TBC
- Unable to log in to the PitcheroGPS Team App
- TBC
- Click 'Reset' on the Login page to request a new password. You should receive an email to your inbox within 15 minutes with a link to change your password.
- I don't have the access required on the PitcheroGPS Team App
- You need to have the Admin, Coach or Analyst role of a team within an organisation to use the PitcheroGPS Team App.
- If you don't already have access, contact the main admin of the team/organisation or our Support Team for more assistance.
Related articles
Thanks for taking a look at this article, we hope you found it useful.
You may also find these related articles of interest too:
- TBC
Contact support
If you have any questions regarding logging into your PitcheroGPS account in the web app, you can contact our dedicated support team via the form below.
When contacting support, it's important that you provide as much relevant information (including steps taken, links, and screenshots to relevant pages) so we can help to resolve the query as quickly as possible for you.