Managing staff roles

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Overview

The Staff Management area of the PitcheroGPS Team app enables owners and admins to manage staff associated with the organisation.

There are multiple roles available on the PitcheroGPS Team App.

• Owner - overall responsibility for the organisation and billing
• Admin - can see all teams, add staff and players, and amend all organisation and team settings
• Coach - can add players, amend tracker assignments and team preferences for the team they have access to
• Analyst - read-only access, and can view uploaded sessions. Analysts cannot make changes or upload a new session

Add a new admin, coach or analyst

Step-by-step guide:

• Load the PitcheroGPS Team App on your Windows/Mac desktop
• Click your profile icon in the top right corner of the screen
• Click '...' next to the team name under Organisations
• Click '+' next to Staff at the top of the screen
• Enter their details
  • Their email address
  • Select their role; Admin, Coach, or Analyst
  • Select the team(s) they are assigned toEnter their details

The staff member will be sent an email invitation to join the team.

Edit an admin, coach or analyst

Step-by-step guide:

• Load the PitcheroGPS Team App on your Windows/Mac desktop
• Click your profile icon in the top right corner of the screen
• Click '...' next to the team name under Organisations
• Click the Role or Teams dropdown to change the staff member's role or team(s) assigned

Remove an admin, coach, or analyst

Step-by-step guide:

• Load the PitcheroGPS Team App on your Windows/Mac desktop
• Click your profile icon in the top right corner of the screen
• Click '...' next to the team name under Organisations
• Locate the staff member you wish to remove from the organisation
• Click the person icon on their row (next to the Teams column on the screen)
• Click 'Confirm' in the overlay

Troubleshooting

TBC

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Contact support

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